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Have a question about your order, sizing, or our products? We're here to help — reach out and our team will respond within 24 hours.
Size Guide Shipping Policy Returns FAQs Track Order
Phone +1 (786) 485-9525 Mon–Fri, 9am–6pm ET
Email support@blackstonejackets.com Response within 24 hours
Support Hours Mon – Fri: 9AM – 6PM ET (Eastern Time)

We'd Love To
Hear From You

Whether you have a question about fit, materials, shipping, or want to place a custom order — our team is ready to assist. We take pride in providing personal, responsive service to every customer.

Email Us support@blackstonejackets.com For all inquiries — orders, returns, custom requests, and more
Call Us +1 (786) 485-9525 Mon–Fri 9AM–6PM, Sat 10AM–4PM ET
Business Hours (ET)
Monday – Friday9:00 AM – 6:00 PM
Saturday10:00 AM – 4:00 PM
SundayClosed
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Quick Answers

Common Questions

How long does shipping take?

Standard international shipping takes 7–14 business days. Express options are available at checkout for faster delivery.

Can I return or exchange my jacket?

Yes — we offer hassle-free returns within 30 days of delivery. Items must be unworn and in original condition with tags attached.

Do you offer custom sizing?

Yes! We offer made-to-measure jackets. Email support@blackstonejackets.com with your measurements and we'll guide you through the process.

What leather do you use?

We use premium full-grain genuine leather sourced from trusted tanneries. Each hide is carefully inspected for quality before crafting begins.

Business Name
Blackstone Jackets
Email Address
support@blackstonejackets.com
Phone Number
+1 (786) 485-9525
Address
12540 Vista Isles Dr, Plantation, FL 33325, United States
Business Hours (ET)
Mon – Fri
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday
Closed
Blackstone Jackets  ·  Plantation, Florida, USA  ·  blackstonejackets.com