Blackstone Jackets Privacy Policy

Business Identity

Information We Collect

Personal Identification Information

We collect personal identification information from Users when they interact with our Site, such as when creating an account, placing an order, subscribing to our newsletter, or contacting customer service. This information may include:

• Contact Information: Full name, email address, mailing address, and phone number
• Payment Information: Payment-card information is entered through the checkout and processed by third-party payment service providers. We do not ask customers to send full payment-card numbers, security codes, or other sensitive card credentials through email or our contact form
• Order Details: Custom order measurements and preferences, if requested

Non-Personal Identification Information

We may automatically collect non-personal identification information about Users whenever they interact with our Site. This may include:

• Browser Details and Device Information: Type of browser, device type, operating system, and Internet service provider (ISP)
• Log Data: IP address, browser type, visited pages, visit time and duration, and other usage statistics

Cookies and Tracking Technologies

Our Site may use "cookies" to improve User experience. Cookies are small files stored on your device by your web browser to help remember settings and preferences, and track site usage. Users can configure their browser settings to refuse cookies or alert them when cookies are sent.

How We Use Collected Information

We may use your personal information for the following purposes:

• To Provide and Maintain Our Services: To process orders, manage accounts, and provide customer support
• To Personalize User Experience: Aggregated data may help us understand how Users use our Site and improve its functionality
• To Improve Our Website: We may use feedback to enhance our products, services, and overall user experience
• To Process Payments: Only use submitted information to complete transactions
• To Send Periodic Communications: We may send order confirmations, updates, or respond to inquiries. With your consent, we may also send promotional information, and you can unsubscribe anytime

How We Protect Your Data

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. The Site uses HTTPS/TLS encryption for data transmitted through supported website connections. Payment-card transactions are handled by third-party payment service providers using their own security and compliance controls. No online system can guarantee absolute security, so we do not represent that unauthorized access can never occur.

Data Sharing and Disclosure

We do not sell customers' personal information. We may disclose information only where reasonably necessary to operate the Site, fulfill orders, provide support, protect our legal rights, or comply with applicable law, including:

• With Service Providers: We may share relevant information with providers that support order fulfillment, shipping, payment processing, website hosting, analytics, email communications, and customer service
• For Legal Compliance: We may disclose information if required by law or to protect against legal liability
• During Business Transfers: In case of a merger, acquisition, or sale, personal data may be transferred

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer support, account administration, fraud prevention, recordkeeping, dispute resolution, and legal or tax obligations.

• Account Information: Retained as long as the account remains active
• Legal Compliance: Retained as needed to meet legal obligations or resolve disputes

Your Rights and Choices

• Access and Update: You have the right to access and update your personal information by logging into your account or contacting us
• Data Portability: Request a copy of your personal data in a structured format
• Deletion: Request deletion of your personal data, except data we are required to keep for legal, administrative, or security purposes
• Opt-Out of Marketing: You may opt out of marketing communications at any time by following unsubscribe links or contacting us directly

Data Processing & Service Providers

We currently sell and ship to customers within the United States only. Personal information may be processed by our staff and by service providers that support the operation of the Site, payment processing, shipping, analytics, hosting, email communications, and customer service. Each provider handles information under its own legal and contractual obligations. We limit sharing to information reasonably necessary for the relevant service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. The "Last Updated" date at the top of this page identifies the latest revision. Material changes will apply from the effective date shown on the updated Policy.

Contact Us

If you have questions, privacy requests, or concerns about this Privacy Policy, please contact Blackstone Jackets using the official business details below: